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  • Allied Auto Stores - Fremont
    43815 S Grimmer Blvd
    Fremont, CA 94538

  • Allied Auto Stores - San Ramon
    3211 Fostoria Way, Unit E
    San Ramon, CA 94583

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CUSTOMER SERVICE

Working Hours
    SAN RAMON- MON THRU FRI: 7:30Am - 5:00PM SAT: 8:00AM - 5:00PM SUN: CLOSED
    FREMONT- MON THRU FRI: 7:30Am - 9:00PM SAT: 8:00AM - 6:00PM SUN: 8:00AM - 5:00PM

CUSTOMER SERVICE

Today's cars, light trucks, and sport-utility vehicles are high-tech marvels with digital dashboards, oxygen sensors, electronic computers, unibody construction, and more. They run better, longer, and more efficiently than models of years past.

But when it comes to repairs, some things stay the same. The following tips should help you along the way:

Do your homework before taking your vehicle in for repairs or service.

  • Read the owner's manual to learn about the vehicle's systems and components.
  • Follow the recommended service schedules.
  • Keep a log of all repairs and service.

When you think about it, you know your car better than anyone else. You drive it every day and know how it feels and sounds when everything is right. So don't ignore its warning signals.

Use all of your senses to inspect your car frequently. Check for:

  • Unusual sounds, odors, drips, leaks, smoke, warning lights, gauge readings.
  • Changes in acceleration, engine performance, gas mileage, fluid levels.
  • Worn tires, belts, hoses.
  • Problems in handling, braking, steering, vibrations.
  • Note when the problem occurs.
  • Is it constant or periodic?
  • When the vehicle is cold or after the engine has warmed up?
  • At all speeds? Only under acceleration? During braking? When shifting?
  • When did the problem first start?

Once you are at our location, communicate your findings.

  • Be prepared to describe the symptoms.
  • Carry a written list of the symptoms that you can give us.
  • Resist the temptation to suggest a specific course of repair. Just as you would with your physician, tell us where it hurts and how long it's been that way, but let the technician diagnose and recommend a remedy.

Stay involved. . . Ask questions.

  • Ask as many questions as needed to fully understand your repair. Ask for laymen terms if needed.
  • Don't rush the technician to make an on-the-spot diagnosis. You may ask to be called and apprised of the problem, course of action, and costs before work begins.
  • Before you leave, be sure you understand all shop policies regarding labor rates, guarantees, and acceptable methods of payment.
  • Leave a telephone number where you can be called.

What People Say About Us


  • -Glenn L.

    Great for hard to find parts.


  • -Harnek S.

    All quality products they have for your cars.


  • -Ernest V.

    They're very good but have to double check them to make sure they understood your order. Will keep going there.


  • -Jose A.

    Awesome, very helpful, they make sure you walk out with what you need


  • -Kevin

    Friendly staff helped me pick the correct parts for my car very quickly. Was in and out of there in a few mins.


  • -Nikki W.

    Great knowledge, helpful, good prices, worth the trip. I appreciate the level of professionalism. They are helpful with just the right tone, don't try to oversell me or treat me as brainless. I am given the appropriate prices and guidance, and I am very comfortable with their store, quality and recommendations. I drive past MANY chain options to get here, because they know what they are talking about, and they treat me right. It's worth driving to get to!!


  • -Rick M.

    Knowledgable and friendly staff, they are the only parts store in the area that actually has a good amount of stock.


  • -David P.

    Great service, knowlegeable staff, and large selection of items in stock.


  • -Soldier

    These guys definitely know their stuff. They were able to identify the heater control valve I needed for my Ranger over the phone and had it ready to go as soon as I got there. They even went the extra mile and had two different price levels ready for me and thoroughly explained the difference while allowing me to make my own decision. Definitely wont be going anywhere else from now on.


  • -David F.

    All of my employees and friends buy parts from allied and there staff have the best service and knowledge about car parts. Great job to all allied employees and keep doing a great job. Thank you.

Call us for service: 510-656-6233

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